Support Center

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Browse our most common questions, or send us a message and we'll get back to you within a few hours.

Setup video guides

Short walkthroughs for the most common setup steps — get up and running in minutes.

Connect your custom domain

Point your own domain (e.g. yourbrand.com) to your CRM with one CNAME record — SSL is provisioned automatically.

Set up your email sending system

Connect Resend or SMTP so booking receipts, reports, and sequences are sent from your own address.

Show your upcoming mailing on the homepage

Feature your next mailing date and open ad spots on your homepage so advertisers book before it fills.

Frequently asked questions

Getting started

Plans & billing

Getting paid by advertisers

Booking & the advertiser portal

Campaigns, tracking & reporting

Your website & branding

Security & support

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Or email us directly: hello@9x12agency.com